At All About Moments, we respect your privacy and are committed to protecting your personal information. This policy is designed to be transparent about how we handle your data in compliance with UK GDPR.
1. Who We Are
- Legal Entity: ALL ABOUT MOMENTS LTD
- Company Number: 15178136 (Registered in England and Wales)
- Address: 969 Thornton Road, Bradford, England, BD8 0JD
- Email: support@yellow-yak-645273.hostingersite.com
- Phone: +44 7521 718593
2. Information We Collect
We collect only the data necessary to fulfill your orders and provide a seamless experience:
- Order Details: Name, email address, phone number, and shipping/billing addresses.
- Payment Information: We do not store your credit or debit card details. All transactions are securely processed via Stripe or PayPal using industry-standard encryption.
- Technical Data: IP address and browser type, used for fraud prevention and site optimization.
3. How We Use Your Information
Your data is used strictly for legitimate business purposes:
- Order Fulfillment: Preparing and delivering your bespoke balloons, hampers, and flowers.
- Customer Support: Responding to inquiries and sending order tracking updates.
- Security: Monitoring for fraudulent transactions to protect our customers and our business.
- Legal Obligations: Meeting UK tax (HMRC) and legal record-keeping requirements.
4. Sharing Data with Third Parties
We share necessary data only with trusted partners required to operate our store:
- Payment Gateways: Stripe and PayPal (to process your payments securely).
- Delivery Partners: Royal Mail, DPD, or Evri (to ensure your gifts reach you).
- Marketing & Analytics: Google. We share limited data with Google Shopping to show you relevant products. You can review Google’s Privacy & Terms for more information.
5. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for UK tax records).
6. Cookies & Tracking
We use cookies to improve your browsing experience, remember your shopping cart, and analyze site performance. You can manage your cookie preferences through our onsite banner or your browser settings.
7. Your Rights (UK GDPR)
Under the UK General Data Protection Regulation, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at support@yellow-yak-645273.hostingersite.com.
8. Data Security
Our website uses Secure Socket Layer (SSL) encryption for all data transmission. We maintain rigorous security standards to ensure your personal details are protected from unauthorized access.mains safe.